Order Status & Return Requests
Wondering the status of your order? Do you need to request a return? Please fill out the form below to learn more about your order status or requesting a return.
Requests for returns will need to be made within 30 days of the invoice date. IDD will issue a Returned Goods Authorization form. You will then need to include a copy with your returned item(s). Your item(s) must be returned in the original cartons and in new condition as determined by InStore Design Display. Returns are subject to a 15% restocking charge. (Special orders, Closeouts, Clearance and Sale items are not returnable.)
If you would like to speak directly with an IDD sales associate regarding your order or return, call 1-800-821-5748.